The Center For Resilience
Enabling People & Organizations To Thrive In The Midst Of Adversity
People and organizations that focus on survival – don’t. People and organizations that build the resilience to thrive – do! The Center For Resilience enables people and organizations to become more resilient – to thrive in the midst of the adversity that surrounds us today.
People from CEOs to physicians working with us improve their productivity by 17% and are 25% more proactive. Leadership teams working with us improve the speed of decision-making by over 50% to increase financial performance by 20%.
One client just calculated the ROI from our work with them at 67:1.
The Center For Resilience Services
Discover Our Expertise
Increasing The Multiple On Exit
We work with portfolio companies from $50M to $1bn+ in revenues. We partner with PE firms during due diligence, moving beyond the 100-day plan to continue rapid, value creating growth, integrating new acquisitions into the platform company, to rapidly turning around operating companies that have derailed.
We work in a wide array of sectors including retail, consumer goods, B2B digital services, healthcare and manufacturing.
To maximize exit value and timeliness, we focus on driving improvements in four areas: Leadership & Talent; Strategy Activation; Culture; and Innovation.
Bringing The Joy Back To Medicine
No other industry is experiencing more turbulence, uncertainty, and challenge then healthcare. The people within this industry from the physician to the medical technician experiencing burn rates greater than 60%.
We’ve been privileged to partner with healthcare leaders and institutions who are responding to the challenges by reinventing all aspects of healthcare. Among these are Northwell Health, Penn State Health Milton S. Hershey Medical Center, and for-profit roll-ups of specialty practices backed by Private Equity.
We bring an integrated approach that includes strategy creation and activation; patient-experience driven by predictive analytics; merger and acquisition integration; operational redesign; creating a wellness culture; and developing the individual resilience of leaders, providers and staff.
Our results produce a higher quality of care, a workforce that is professionally fulfilled, and institutions with greater financial performance.
Building Individual Resilience
Maximizing Your Performance & Fulfillment
When individuals build their personal resilience, they experience a powerful array of benefits including increases in: personal productivity (17%); quality (60%); self-awareness (27%); proactivity (25%); confidence (13%); and positive emotions (29%).
Our methods for improving personal resilience are based on the latest neuroscience to provide pragmatic changes in behavior.
For groups of individuals we build resilience through working sessions and/or small group coaching. For single individuals we use executive coaching. In either case development of resilience is supported by a set of high impact activation tools.
Driving Sustained Profitable Growth
Our corporate partnerships span business intelligence, consulting, consumer product goods, education, financial services, hospitality, manufacturing, professional services, retail, and technology. Whatever the industry, our goal is to create a balance between getting short-term results and creating a resilient organization that continually gains new competitive advantages.
We integrate Customer-Centricity, Workforce Engagement, Platform & Product Innovation, Business Strategy Creation & Activation, and Human Capital Strategy. We work from the C-Suite to the frontline to align and activate the entire enterprise.
We provide assessment and executive coaching to Chairman, CEO’s and the other members of the C-Suite as well as tomorrow’s senior leaders. Leadership teams that partner with us increase the velocity of decision-making by 50% and financial performance by 20%.
Based on the latest neuroscience and predictive analytics we embed learning in the real work your people do. Giving them the knowledge and skills, they need to deliver your strategy and financial growth.
For over 25 years, JSI has created food-forward displays that have transformed supermarkets across the country. JSI partners with future-minded retailers to re-envision the shopper experience across channels, formats, and product categories.
Select Healthcare Partners
Select Partners In Education
Select Private Equity Relationships
EnsembleIQ is a premier business intelligence resource that believes in
Solving Big Problems and Inspiring Bold Ideas.
For over 35 years RFE has been unlocking potential in lower middle market companies.
Leo F. Flanagan, Jr., PhD
Leo F. Flanagan, Jr., PhD has more than 30 years of experience in the crafting and activation of business transformations by integrating human capital, innovation, and customer loyalty strategies. He has held senior level corporate positions at Merrill Lynch, Willis Holdings and The Forum Corporation. He consults across a wide range of industries including digital media, consumer goods, financial services, hospitality, healthcare, manufacturing, and technology.
Consulting engagements have ranged from working with PE firms and portfolio companies on turnarounds and accelerations to partnering with global enterprises such as Bank of America, Citi, The Home Depot, IBM, JPMorgan Chase, McDonalds, MMC and UBS to craft and activate strategies to drive revenue growth, engage employees, upgrade talent and deliver the brand.
His brand of business transformation is fast, lean, practical and integrated with - not burdened on - the business. His work produces a true ROI. Double digit increases in revenue, customer loyalty and employee engagement and reductions in cost are trademarks of his leadership. One leading financial services company recently calculated the ROI from his work at 67:1. The CFO of a major bank cited his work more valuable than a $1bn acquisition with an 18% ROE.
Early in his career, Leo was a faculty member at Cornell University’s, School of Industrial and Labor Relations. A regular speaker at leading universities, Carnegie Mellon recently selected him as a faculty member and executive coach for its new Executive Leadership Academy. The Academy will prepare high-potential African Americans for advancement.
Always active in philanthropy and volunteer work, Leo currently is on the Board of Tuesday’s Children, an advisor to Children’s Learning Centers of Fairfield County and a member of Ministry to the Homeless. As Director of Community Resilience & Behavioral Health for H.E.A.R.T. 911 he volunteered in response to the Newtown School Shooting, Superstorm Sandy and the Moore Oklahoma EF-5 tornado.
Leo earned his PhD at City University of New York, his M.A. at Hunter College and his B.A. at Fordham University. Leo and his wife Maureen have four daughters. They also share a passion for travel as well as skiing, tennis, and sailing. Leo is also an avid fisherman.